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Location to all amenities
Poolside toilets
Paul JamesDear Paul, We truly appreciate you taking the time to share your feedback about your recent stay at Rocas Blancas Lanzarote. We're delighted to hear that our location to nearby amenities met your expectations and contributed to a positive experience. Thank you for pointing out the importance of poolside toilets, and we'll certainly take this into consideration as we continuously strive to enhance the comfort and convenience of our guests. It was our pleasure to have you as our guest, and we hope to welcome you back for another enjoyable stay in the future. Should you have any further suggestions or specific preferences, please feel free to reach out to us directly. Warm regards,
Juan De LeónEveryone is so friendly. The hotel position is perfect and great value for money. Rooms are good quality and the beds are very comfortable.
I would love it if the pool was heated as very cold
Georgia HancockDear Georgia, Thank you for sharing your positive experience at Rocas Blancas Lanzarote. We're thrilled to learn that you found our staff to be friendly and that you appreciated the ideal location of our hotel. It's also wonderful to hear that you found our rooms to be of good quality and our beds comfortable. We appreciate your feedback regarding the pool temperature. We understand the importance of a comfortable swimming experience and will certainly take your suggestion into consideration as we continue to improve our facilities. It was a pleasure having you as our guest, and we hope to welcome you back for another great stay. If you have any further suggestions or preferences, please don't hesitate to let us know. Best regards,
Juan De LeónEvery thing we be booking again soon thanks
Nothing
david babbDear David, We are delighted to hear that you had such a wonderful experience at Rocas Blancas Lanzarote. Your perfect rating and kind words are truly appreciated. It's fantastic to know that you enjoyed your stay so much that you're planning to book with us again soon. Thank you for your feedback and for choosing to stay with us. We can't wait to welcome you back for another fantastic stay. If you have any special requests or preferences for your next visit, please feel free to let us know. Best regards,
Juan De LeónCentral lication
WiFi. More information of the site as too many steps. Help with cases needed for older guests as this was not offered.
Mary BarrettDear Mary, Thank you for taking the time to share your feedback regarding your recent stay at Rocas Blancas Lanzarote. We're glad to hear that you appreciated our central location. We apologize if you found the number of steps on the property to be inconvenient. We appreciate your suggestion for more information about the site's layout, and we'll work on making this information more accessible to our guests. We understand that assistance with cases can be important, especially for older guests. We're sorry this service was not offered during your stay. We will take this into consideration and make sure to improve our guest services in this regard. We value your input as it helps us enhance our services and make improvements where necessary. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience. Warm regards,
Juan De León