Dear Danielle, Thank you for your review! We're glad you enjoyed our perfect location and found the apartment well-equipped. We apologize for the experience you had with our housekeeper; this is not the level of service we strive for. Your feedback is important to us, and we’ll address this matter with our team to ensure a more pleasant experience in the future. We hope to welcome you back soon! Best Regards,

Dear Gill, Thank you for your feedback! We're thrilled to hear that you keep returning to Rocas Blancas for our great location. We apologize for the issues you've encountered with joining the loyalty program. Please reach out to our reception team directly, and they’ll be more than happy to assist you with your email address. We look forward to welcoming you back on your next visit! Best Regards.

Dear Mark, Thank you for your wonderful review! We're delighted to hear that you consistently enjoy your stay with us and appreciate the cleanliness of our rooms and the friendliness of our staff, especially at the Rocas Blancas bar. It's fantastic that you find great value here, and we can’t wait to welcome you back for another amazing year! Best Regards.

Dear Dave, Thank you for your fantastic review and perfect rating! We’re delighted to hear that you found the apartment lovely and the location ideal. We’re thrilled that you plan to stay with us again. If you have any suggestions in the future, please feel free to share. We look forward to welcoming you back! Best regards,