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The friendliness and helpfulness of the staff. The cleanliness of the apartment and the brilliant location
The sofas in the living room are not comfortable. Everything else is fine
Mary Teresa O SullivanDear Mary, Thank you for your excellent review and high rating! We’re delighted to hear that you appreciated the friendliness and helpfulness of our staff, the cleanliness of the apartment, and our brilliant location. We apologize for any discomfort caused by the sofas in the living room. Your feedback is valuable, and we will consider it as we strive to enhance our guest experience. Thank you once again, and we look forward to welcoming you back soon. Best regards,
Juan De LeónVery central location and a very relaxed atmosphere
All is good
Alisha O LearyDear Alisha, Thank you for your perfect rating and kind words! We’re delighted to hear that you enjoyed our central location and the relaxed atmosphere of our hotel. We’re pleased to know that everything was to your satisfaction. We look forward to welcoming you back in the future. Best regards,
Juan De LeónRight on the beach in the center
Nothing come to mind
Paul HampsonDear Paul, Thank you for your excellent review and high rating! We’re delighted that you enjoyed our prime beachside location in the center. We appreciate your positive feedback and are pleased to hear that nothing comes to mind for improvement. We look forward to welcoming you back for another great stay. Best regards,
Juan De LeónLocation
Communication for late arrival
Edel WardDear Edel, Thank you for your review and rating. We’re glad to hear that you enjoyed our location. We appreciate your feedback on communication for late arrivals. We will review our procedures to ensure a smoother experience for future guests. Thank you for your comments, and we hope to welcome you back soon. Best regards,
Juan De León