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Location is excellent just off the beach. The pool area was small but always has sun beds available and was clean. Although location is excellent apartments simply not suitable for people with walking difficulties or staying with kids unless you’re staying in the apartment blocks just off reception. ALOT of steps to get to the apartment blocks at the back.
I had a lot of issues with Ants both in the bedroom wardrobe and the kitchen so has a real issue with this. Bedding is only changed once a week which I believe is too long in that heat. Would recommend it changed more regularly. Also was told there was English channels on the TV which there were with no picture. When I asked reception to have a look, the channels were removed so had no TV which is always nice for background noise.
Lyndsey WintersDear Lyndsey, Thank you for taking the time to share your feedback about your recent stay at Rocas Blancas Lanzarote. We appreciate your comments as they provide us with valuable insights to continuously improve our services and guest experience. We're pleased to hear that you found our location excellent and enjoyed the pool area during your stay. We apologize for any inconvenience you experienced due to the layout of our apartments, especially for those with mobility challenges or travelling with children. We will consider your feedback to provide a more suitable experience for all guests. We're sorry to hear about the issues you encountered with ants and the bedding. Your feedback is duly noted, and we will work to address these concerns to ensure a more comfortable stay for all our guests. We also apologize for the inconvenience you faced with the TV channels. We're working to resolve this issue and appreciate your understanding. Your feedback is very important to us, and we will use it to make necessary improvements and ensure a better experience for future guests. We hope to have the opportunity to welcome you back and provide you with a more enjoyable stay in the future. Thank you for choosing Rocas Blancas Lanzarote for your stay. Best regards,
Juan De LeónConvenient to sea
Book club
Joseph MALONEDear Joseph, Thank you for taking the time to share your feedback regarding your recent stay at Rocas Blancas Lanzarote. We're delighted to hear that you found our location convenient and enjoyed the proximity to the sea. We're glad that you had a positive experience, and we value your feedback. If there are any specific aspects you feel we could improve upon to make your next stay even better, please don't hesitate to let us know. Your input is invaluable as we continuously strive to enhance our guests' experiences. We hope to have the pleasure of welcoming you back for another great stay in the future. If you have any further comments or questions, feel free to reach out to us anytime. Best regards,
Juan De LeónThe apartment is so spacious the pool area is great it’s quiet so close to shops and staff are friendly
Put showers in for those with less mobility
Carol ThompsonDear Carol, Thank you for your wonderful review of your recent stay at Rocas Blancas Lanzarote. We are delighted to hear that you had such a positive experience and found our apartment spacious, enjoyed the pool area, and appreciated our convenient location. We greatly value your suggestion about installing showers for guests with limited mobility. Providing a comfortable and inclusive experience for all our guests is important to us, and we will certainly consider your feedback as we continue to improve our facilities. It was a pleasure to have you as our guest, and we hope to welcome you back for another enjoyable stay in the future. If you have any additional feedback or ideas to share, please feel free to reach out to us at any time. Best regards,
Juan De LeónLocation
Nothing
Geraldine DickenDear Geraldine, Thank you for taking the time to leave a review of your recent stay at Rocas Blancas Lanzarote. We're thrilled to see that you rated us with a perfect 10 for our location. We're glad that our location met your expectations and contributed positively to your stay. If you have any further comments or suggestions, or if there's anything else we can do to enhance your experience, please don't hesitate to let us know. We hope to have the pleasure of hosting you again in the future. Until then, safe travels and warm regards. Best regards,
Juan De León