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De mening van onze gasten.

8,0

The location was so ideal, loved the rooms themselves really clean and nice layout and sized. Great utilities. So close to shops restaurants and corner shop around the back.People in the reception were lovely.

Had a small issue with ants, from just a small hole under the window that would be easily closed up. Had issues with towels as we didn’t have enough towels between drying ourselves and ourselves, if people request towels they should be given them but the housekeeper wouldn’t give us more. Reception was closed when we arrived , thought it was strange how we could just pick the key for our room, anyone could have taken it.

Rebecca O Connor
Ireland
Check-In: 2023-05-01
Check-Out: 2023-05-05
Director Rocas Blancas

Dear Rebecca, Thank you for taking the time to share your feedback with us. We're glad to hear that you found the location of Rocas Blancas Lanzarote to be ideal and that you appreciated the cleanliness and layout of the rooms. We're also pleased that you found the utilities to be great and enjoyed the convenience of nearby shops and restaurants. We apologize for any inconvenience you experienced with ants and towels during your stay. We take your feedback seriously and will certainly address these issues to ensure a more comfortable experience for our guests. Your comments about the key pickup are noted as well, and we'll review our procedures to enhance security. We appreciate your valuable input, as it helps us improve our services. If you have any further suggestions or if there's anything else we can assist you with, please don't hesitate to reach out. Thank you for choosing Rocas Blancas Lanzarote, and we hope to welcome you back in the future. Best regards,

Juan De León
Director General

9,5

Location and staff are brilliant the pool and grounds are kept lovely

The only thing to improve would be a larger fridge freezer and an oven in the basic apartments

susan chapman
United Kingdom
Check-In: 2023-04-13
Check-Out: 2023-05-03
Director Rocas Blancas

Dear Susan, Thank you for your kind review of Rocas Blancas Lanzarote. We're thrilled that you enjoyed our fantastic location, our attentive staff, and the well-maintained pool and grounds. We appreciate your feedback as it helps us identify areas where we can make improvements to enhance our guests' experience. We understand the importance of having the right amenities in our apartments to make your stay as comfortable as possible. We appreciate your suggestion for a larger fridge freezer and an oven in the basic apartments. Your input is valuable to us, and we will certainly take it into consideration as we continue to enhance our offerings. It's our goal to provide our guests with a memorable and enjoyable stay, and your feedback helps us achieve that. Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back in the future. Best regards,

Juan De León
Director General

10

Second time staying at Rocas Blancas apartments and I’ll be looking forward to staying again in the near future. Great location and fantastic apartments.

Nothing to improve.

Michael Liddle
United Kingdom
Check-In: 2023-04-27
Check-Out: 2023-05-02
Director Rocas Blancas

Dear Michael, Thank you for your wonderful review and for choosing to stay with us for the second time at Rocas Blancas Lanzarote. We're delighted to hear that you enjoyed your stay once again and that our great location and fantastic apartments met your expectations. Your loyalty and positive feedback are greatly appreciated. We're looking forward to welcoming you back for another memorable stay in the near future. If you have any special preferences or requests for your next visit, please don't hesitate to let us know. Thank you for your continued support, and we can't wait to have you back with us! Best regards,

Juan De León
Director General

10

Cleanliness of apartment and great welcome from reception. Location of property is very good and views are beautiful.

More rooms with ‘walk in’ showers but this is a minor inconvenience.

Linda Tainsh
United Kingdom
Check-In: 2023-04-18
Check-Out: 2023-04-27
Director Rocas Blancas

Dear Linda, Thank you for your fantastic review and for giving us a perfect rating of 10 out of 10! We're delighted to hear that you enjoyed your stay at Rocas Blancas Lanzarote and that you found our apartments to be clean and welcoming. Our team at reception works hard to ensure that every guest feels comfortable and well taken care of. We're also glad that you appreciated our property's convenient location and the beautiful views it offers. Your feedback about having more rooms with 'walk-in' showers is noted, and we'll certainly take this into consideration as we continue to improve our facilities. We hope to have the pleasure of welcoming you back to our property in the future. Thank you for choosing to stay with us and for sharing your positive experience. Warm regards,

Juan De León
Director General