Dear Mary, Thank you for taking the time to share your feedback regarding your recent stay at Rocas Blancas Lanzarote. We're glad to hear that you appreciated our central location. We apologize if you found the number of steps on the property to be inconvenient. We appreciate your suggestion for more information about the site's layout, and we'll work on making this information more accessible to our guests. We understand that assistance with cases can be important, especially for older guests. We're sorry this service was not offered during your stay. We will take this into consideration and make sure to improve our guest services in this regard. We value your input as it helps us enhance our services and make improvements where necessary. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience. Warm regards,

Dear James, Thank you for your wonderful review of your recent stay at Rocas Blancas Lanzarote. We're thrilled to hear that our convenient location met your expectations and that you had an enjoyable experience overall. Your positive feedback is greatly appreciated and serves as motivation for our team to continue providing excellent service. Should your travels bring you back to the area, we would be honoured to welcome you again for another great stay. Safe travels and warm regards,

Dear Ann Marie, Thank you for your review and for choosing Rocas Blancas Lanzarote for your recent stay. We're delighted to hear that our location met your expectations and that you enjoyed your time with us. We appreciate your feedback about the pool size. While our pool may be smaller, we aim to provide a relaxing and enjoyable environment for our guests. We're glad you had a positive experience overall. Should you decide to visit us again, please don't hesitate to let us know if there's anything else we can do to enhance your stay. Warm regards,

Dear Declan, Thank you for taking the time to share your positive experience at Rocas Blancas Lanzarote. We're thrilled to hear that our reception and cleaning staff left a positive impression on you. Your kind words about their excellence and friendliness are truly appreciated. It's wonderful to know that you've chosen to stay with us multiple times and that you're already planning to return. We look forward to welcoming you back for your fourth stay and making it just as enjoyable as the previous ones. If you have any specific preferences or requests for your next visit, please feel free to let us know. We're here to ensure that your stay is nothing short of wonderful. Warm regards,