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Evaluaciones de nuestros huéspedes.

9,8

Excelent reception personal. Very friendly, helpful & accomadating. Excelent location

Maby aircondition, but the fans are good.

Deborah Metcalfe
Ireland
Entrada: 2023-08-01
Salida: 2023-08-08
Director Rocas Blancas

Dear Deborah, Thank you for choosing Rocas Blancas Apartments for your recent stay and for taking the time to leave us such a positive review! We're thrilled to hear that you had an excellent experience with our reception team. Providing friendly and helpful service is a priority for us, and we're glad that we could accommodate your needs. We're also glad that you found our location to be excellent. Your feedback about air conditioning is duly noted. While we currently provide fans to ensure comfort, we're always looking for ways to enhance our guests' experiences, and we'll take your suggestion into consideration. Once again, thank you for your valuable feedback and for your high rating. We hope to have the pleasure of welcoming you back to Rocas Blancas Apartments in the future. Best regards,

Juan De León
Director General

10

I love the location , plus think it's fantastic that beds can't be reserved. Although if I'm honest some of the spanish did seem to get away with it .

Keep doing what your doing , its amazing.

Jacqueline McDermott
Ireland
Entrada: 2023-07-20
Salida: 2023-08-03
Director Rocas Blancas

Dear Jacqueline, Thank you for taking the time to share your feedback about your stay at Rocas Blancas Apartments! We're delighted to hear that you enjoyed our location and the fact that we don't allow bed reservations. We're committed to providing a fair and enjoyable experience for all our guests. Your positive comments are greatly appreciated and serve as encouragement to our team to continue delivering an amazing experience. We value your input and will certainly look into ensuring that all guests are treated equally regarding bed reservations. We're looking forward to welcoming you back to Rocas Blancas Apartments in the future and providing you with another fantastic stay. Best regards,

Juan De León
Director General

5,5

Location is excellent just off the beach. The pool area was small but always has sun beds available and was clean. Although location is excellent apartments simply not suitable for people with walking difficulties or staying with kids unless you’re staying in the apartment blocks just off reception. ALOT of steps to get to the apartment blocks at the back.

I had a lot of issues with Ants both in the bedroom wardrobe and the kitchen so has a real issue with this. Bedding is only changed once a week which I believe is too long in that heat. Would recommend it changed more regularly. Also was told there was English channels on the TV which there were with no picture. When I asked reception to have a look, the channels were removed so had no TV which is always nice for background noise.

Lyndsey Winters
Ireland
Entrada: 2023-07-20
Salida: 2023-07-30
Director Rocas Blancas

Dear Lyndsey, Thank you for taking the time to share your feedback about your recent stay at Rocas Blancas Lanzarote. We appreciate your comments as they provide us with valuable insights to continuously improve our services and guest experience. We're pleased to hear that you found our location excellent and enjoyed the pool area during your stay. We apologize for any inconvenience you experienced due to the layout of our apartments, especially for those with mobility challenges or travelling with children. We will consider your feedback to provide a more suitable experience for all guests. We're sorry to hear about the issues you encountered with ants and the bedding. Your feedback is duly noted, and we will work to address these concerns to ensure a more comfortable stay for all our guests. We also apologize for the inconvenience you faced with the TV channels. We're working to resolve this issue and appreciate your understanding. Your feedback is very important to us, and we will use it to make necessary improvements and ensure a better experience for future guests. We hope to have the opportunity to welcome you back and provide you with a more enjoyable stay in the future. Thank you for choosing Rocas Blancas Lanzarote for your stay. Best regards,

Juan De León
Director General

9,0

Convenient to sea

Book club

Joseph MALONE
United Kingdom
Entrada: 2023-07-09
Salida: 2023-07-18
Director Rocas Blancas

Dear Joseph, Thank you for taking the time to share your feedback regarding your recent stay at Rocas Blancas Lanzarote. We're delighted to hear that you found our location convenient and enjoyed the proximity to the sea. We're glad that you had a positive experience, and we value your feedback. If there are any specific aspects you feel we could improve upon to make your next stay even better, please don't hesitate to let us know. Your input is invaluable as we continuously strive to enhance our guests' experiences. We hope to have the pleasure of welcoming you back for another great stay in the future. If you have any further comments or questions, feel free to reach out to us anytime. Best regards,

Juan De León
Director General